[BOOK|FB2] Beyond Heroes: A Lean Management System for Healthcare

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This is the Hospitals have long relied on the heroics of one brilliant nurse or doctor to save the day. This is the story of an organization breaking that habit.

Click the blue highlighted text. By changing the expectations of what managers and frontline supervisors actually do each day, Kim and her team pushed the roots of lean deeper into the organization. Kim earned a Masters of Science in Health Care Administration in 1996 from Cardinal Stritch University.

ISBN 13: 9780984884827 - I had lots of help and support and I want to thank you for that.